Hey there! 

I've been wanting to buy a necklace with my Chinese surname (张) as a pendant on it for more than a year now. I actually used to have one, but I lost it on the first day of my university orientation last year when the chain broke during campus hunt. I've been looking for a replacement ever since, but I couldn't find any stores that sold Chinese symbol pendants so I decided to get one custom-made instead. 

I've bought custom-made jewelry before, about 2-3 years ago. One necklace from a seller on Carousell and another from an Instagram shop. <Brief comparison of all necklaces from different sellers will be written below> I decided to buy from Lazenda Malaysia this time because I kinda forgot who I bought the other necklaces from and this particular website had good reviews (and discounts). 

I made my order on the 25th of November 2016 and received it on the 14th of December 2016. It took a little over two weeks for it to be finished and sent. I didn't mind waiting because I read the delivery information beforehand and knew what to expect. The original price of the necklace was cut down to RM 98.00 from RM 168.00 and I used the Christmas promo code on their Facebook page to get it for RM 88.20. It also comes with free shipping. 

I didn't expect the pendant to be almost twice the size of my other name pendants. I do wish that it was smaller, but I'll probably get used to it as it is eventually. 

Pros: 

• Item is very well-made.
• Free gift. 
• Excellent packaging.
• Variety of material choices (Sterling silver, white gold, rose gold, gold).
• Can return and request changes if not satisfied with final product.
• Comes with instructions to keep the item in good condition.
• Design preview.

Cons:

• Long waiting period for custom-made items (which is quite normal, tbh). 
• Expensive.